Owner Frequently Asked Questions

Q: What are my monthly costs working with Incline Property Management?

A: Your only recurring monthly cost is the management retention fee—no vacancy fees, tech fees, or hidden charges. Our transparent management fee structure is:

1–2 units managed: 9%

3–10 units managed: 8%

11+ units managed: 7%

Please note: Tenant placement services and billing services are not included in the monthly retention fee.

Q: Are there any startup costs?

A: Yes. Startup costs are deducted from your first month’s rent and include:

Smart Home Installation (Optional): We’ve partnered with Brivo, a smart home automation provider, to give you 24/7 remote access and enhanced control of your property.

• The base hardware installation is $375 (one-time).
• Incline covers the ongoing monthly service fee.
• Homes equipped with smart tech may rent for an average of $150/month more.*

Owner Reserve: A $250 refundable reserve is held in trust to keep your account balanced. It will be returned upon cancellation, provided there are no outstanding charges.

*Smart home rent increase not guaranteed.

Q: How do I receive my rent payments? How are expenses handled?

A:

• Rent proceeds are direct deposited to your bank account by the 10th of each month, as long as the tenant has paid on time.
• We deduct the management fee, authorized utility payments, and maintenance expenses directly from collected rent.
• You’ll receive a monthly owner statement via your online portal and email.

Q: Do I have online access to my financials and documents?

A: Yes! All owners receive access to a secure online portal—included with your monthly management services.

📽️ Watch this video for a walkthrough on how to use your portal.

Q: I’m confused by my owner statement. What should I do?

A:

• Start with our quick owner statement tutorial video watch here.
• Still have questions? Feel free to text or email your property manager, or schedule a one-on-one account review schedule here.

Q: Where and how are properties marketed?

A: We market your property across top rental platforms, including:

• Our website
• Zillow.com
• Rentler.com
• Realtor.com
• Facebook Marketplace
• Due to restrictions, we do not post listings in community or yard sale Facebook groups, but you’re welcome to do so! Simply search for your property by address on any of the above platforms and share the link.

We invest in professional photography and 3D Matterport tours for most listings. To ensure top-quality marketing, we ask that properties be in show-ready condition before photos are taken. These assets are reused for future listings to maximize exposure and minimize downtime.